PISS-DOROTHY-OFF-DAY

urgh. sometimes i wonder why are there such parents in the world! wearing rolex, carrying LV, Gucci, Blackberry and stay in a condo, but wanna scrimp and save on their own child's education.

case #1

who: non-local family
what: came in to enrol their son for intensive english lesson
when: today, 23rd march 2010, tuesday, 5+pm
why: son's english is not too good and they're trying to enrol him into a local secondary school
how: registed, paid for march's lessons, deposit of one month and registration fee

scenario:

family came in today to register. came down ystday night (when i wasn't working) to enquire about rates. as their son is weak in english, recommended them to try out the intensive classes.

note: intensive classes for primary levels are $250/4 weeks. child can come everyday to drill on english DAILY. daily supervision on homework etc. material all provided. table & chairs provided. aircon & light provided.

wife came in with son today to enrol. told them to pay $125(remaining march's fees) + $250 (one month deposit) + $20 (registration fee), total = $395.

as per normal tuition centre, our centre here count our fees for 4weeks. so the $250 tuition fee is for 4weeks. as march is only left with 2 weeks, i collected $125 from them. CORRECT? doesn't matter that the son only come in for 7 days for lesson. the 7 days is spread out in 2 weeks, so it will still be counted as 2 weeks.

DAD unhappy about the way we calculate the rates, called me to complain (arnd 9pm). say it isn't fair that he must pay $125 for only 7 days of tuition. demanded an explaination. explained to him on the phone, he doesn't understand. i then told him that i will call him back l8r once i've clarified with my in-charge, and also, there are other parents arnd waiting to talk to me.

DAD is impatient. can't wait. came in to our centre arnd 930pm, want to talk to me in person. fine! even better. explained and explained and explained. still dont get it. or maybe he does, but still find it unfair. hello?? rates are all standardized. i can't change YOUR child's tuition fees just cus you find it unfair. if i change it for you, what about other people? it will be unfair to them too.

DAD says the way we count is WRONG WRONG WRONG & ILLOGICAL. he claimed that he major in maths in his country, and has a DEGREE in maths. this rrly pissed me off ttm. excuse me, mr-degree-in-maths, just becus you have a degree in maths, doesn't means that you have a better understanding of the rates than me. I, have been working there for close to a month, other than the in-charge there, i am the 2nd best to ask when enquring about rates. so what if i am still a poly student? who cares if you have a degree, diploma, o/n'level cert, PSLE cert, if you know how our rates go? our rates go by per 4weeks.

we, being the nice tuition centre, even throw in one day free for him. so means, 8 days of tuition for $125. by right, 1st april shld be counted as another month rate. means another week to pay for. but we gave it to him for free. FREE LEI. other pple pay for that lesson, we give it to him FOR FREE.

DAD argued with me, til 1035pm. 1035pm!! when im supposed to end work at 1015pm ON THE DOT.

told DAD, if he cant compromise with our rates and cant reach an understanding with us, we got no choice but to return him his money and ask him to leave.

DAD, realised he can't win. says "fine. money is not impportant to me, my child's education is. but i just want to say your way of calculating is really unfair and illogical. i thought singapore maths is good? seems like they're wrong."

DAD, before leaving, says this in a EXTREMELY sarcastic tone (with a FAKE smile). "sorry, sorry for wasting your time. sorry for dragging. sorry for me being a stupid man signing up with you. sorry and goodnight."




qui le fuck?! first thing first, which tuition centre has this kinda lessons whereby you pay a mere $250/4weeks and can come for tuition everyday? i tell you, outside rates confirm higher than us. $250 can prolly land you with a tuition once or twice a week MAX. not everyday ok. 5 days / week.

honestly! some parents are rrly troublemakers.